This policy explains how Template-RuneFront collects and uses personal data when you visit or purchase from our website.
We respect your privacy. This page summarises how we process personal data for visitors and customers, including in the European Economic Area. It is for transparency and does not replace legal advice for your specific situation.
The operator of Template-RuneFront is responsible for personal data processed through this website (the «controller»). Contact: support@template-runefront.com.
We may process: account details (username, email address, password hash); order records (items purchased, amounts, payment status); messages you send via support tickets; and technical data such as browser information, page paths, referrer where available, timestamps, and (where enabled for analytics) a one-way hash of your IP address instead of storing the raw IP for statistics.
We use data to provide accounts, fulfil purchases and downloads, process payments through our payment provider, answer support requests, secure the service against abuse and fraud, and understand aggregated traffic to improve the site. Under the GDPR, typical legal bases include performance of a contract, legitimate interests that are not overridden by your rights, and compliance with legal obligations where applicable.
We retain personal data only as long as necessary for these purposes, including accounting, tax and legal claims, and enforcing our terms. When retention ends, we delete or anonymise data where feasible.
We use cookies or similar tools that are strictly necessary for operating the site — for example session security after login and CSRF protection — and to remember your language choice. Essential cookies are required for core functionality.
We share data with providers that help us run the service, such as payment processors (for example Stripe) and hosting / infrastructure providers. They may process data only to deliver their service to us and must implement appropriate safeguards.
Some providers may process data outside your country of residence. Where EU law applies, we rely on appropriate safeguards such as standard contractual clauses approved by the European Commission or other lawful transfer mechanisms.
Where applicable, you may have the right to access, rectify, erase or restrict processing of your personal data, to data portability, and to object to certain processing. You may also lodge a complaint with your supervisory authority. To exercise your rights or ask questions, email support@template-runefront.com.